- Assist Account Managers on day to day operations of their accounts
- Enter new load orders into our proprietary web-based software
- Ensure all details of shipments are properly notated in each load
- Communicate daily with shippers and receivers to schedule pick up and delivery appointments
- Maintain and collect proper paperwork for each shipment
- Resolving billing discrepancies with a customer or internal billing team
- Initiate “check calls” to track and trace drivers on all pickups and deliveries
- Assist with converting drivers to MacroPoint tracking
- Escalate freight-related issues to the appropriate teams
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced working environment and multitask
- Superb time management and organizational skills
- Extraordinary attention to detail and teamwork skills
- Willingness to be available after hours and weekends if needed
- Professional demeanor
- Call center experience preferred
- Freight brokerage experience a bonus
- 40 hours per week
- On-site training and career development
- Paid holidays and paid time off
- Insurance benefits including but not limited to: Health, vision, dental, life, and disability
- 401(k) Plan
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Circle Logistics
Circle Logistics is a privately held third-party logistics company committed to delivering on three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. Circle Logistics leverages its technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions.
Circle Logistics was co-founded in 2011 as an asset carrier by industry experts Eric Fortmeyer and Chad Buchanan. Within two years, our founders expanded into freight brokerage by opening their first branch office in Chicago under Sr. VP of Sales & Operations, Andrew Smith.
Since then, we have rapidly expanded to 13 locations across the United States and 2 international offices, boasting well over 100% year-over-year growth. We serviced over $200 million in freight spend in 2018 and are excited to expand our network moving forward. Our people and our drivers are our greatest asset, and we wouldn’t be where we are today without continuous investment in talented individuals.
Company Website: www.circledelivers.com
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